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- Published: 5th October 2026
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Personal statement example
The call-centre script I follow at work forbids the word "unfortunately". We are told it makes callers brace before the bad news arrives. I have spent three years answering bin collection and housing repair queries for a local council, and that small rule taught me more about sentences than I expected: people hear the shape of what is coming long before the content. The stories I write now are mostly about how people talk when they are managing someone else, and I want to give that work the sustained attention and critical company that a Master's in Creative Writing would allow.
My degree was in English and Linguistics. The linguistics half gave me tools I still use, especially discourse analysis and the idea of turn-taking in conversation. For my dissertation I looked at reported speech in Anna Burns's Milkman, a novel in which the narrator rarely names anyone directly and often relays what others said rather than quoting them. I counted and categorised passages where speech was summarised, paraphrased or given verbatim, and argued that the narrator's reluctance to quote is part of how the book shows surveillance and rumour pressing on an ordinary life. The project earned a first-class mark, and it changed how I draft. I now ask, for each line of dialogue, whether the reader needs the exact words or the pressure behind them.
Before the call centre I spent a year typing up recordings for a transcription agency, mostly tribunal hearings and research interviews. It was repetitive work, but it gave me a good ear for hesitation, self-correction and the way people circle a point. I kept a notebook of phrases I could never have invented, not to copy them but to remind myself how unliterary real speech is, and how much craft it takes to make written dialogue feel spontaneous without being as messy as a transcript.
For the past two years I have been writing a sequence of linked stories set around a fictional council helpline in a town not unlike mine. Seven are drafted and three have been revised several times. Each follows one call from both ends: the adviser reading from the screen and the caller whose problem is never really about the broken boiler. I have shared drafts with a writing group that meets monthly in a city-centre library, where I learned to take criticism without defending every choice. The most useful note so far was that my callers were all too articulate; the revised versions let them fail to say things, which made the advisers' patience matter more.
I read widely in short fiction because it is the form I am learning in. Lucia Berlin's A Manual for Cleaning Women showed me how a workplace can carry a whole life, and Bernard MacLaverty's stories showed me how much can sit under plain, unhurried prose. I also read outside my comfort zone, recently crime fiction, to study how plot can be built from withheld information.
Not everything I do feeds the writing directly. I walk two dogs for elderly neighbours most evenings, and I swim in the sea at Helen's Bay with a small group from spring to late autumn. Both give me routine and time away from screens, and the swimming group, which ranges from retired teachers to a teenage apprentice, is a reminder that good company does not depend on shared interests.
What I hope to gain from postgraduate study is structured time, rigorous workshops and a reason to read critically again alongside other writers. I want to finish and revise the story sequence into a coherent manuscript, and to understand more clearly why some of my pieces work and others do not. I bring discipline from shift work, an attentive ear trained by years of listening for a living, and a habit of revising rather than waiting for inspiration.